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Frequently asked questions
What SafetyNet is, how its searches and reports work, and how plans, accounts and support are handled. Nothing is hidden behind tabs — every question is on this page.
About the platform
6 questionsWhat is SafetyNet?
An award-winning enhanced due diligence cognitive search and crime prevention tool. It holds one of the largest databases of global sanctions lists, with millions of names of high-risk entities, politically exposed persons (PEPs) and persons in public life (PIPs).
JAIE, our artificial intelligence engine, harnesses combined research and development in AI and cognitive computing from IBM Watson, Amazon, Google and Microsoft to perform enhanced due diligence checks the way human experts do, but at far greater speed. It exposes patterns, connections and insights around a subject-of-interest at a depth no human expert can reach alone.
What is SafetyNet Lite?
A cloud-based enhanced due diligence cognitive search tool covering over 1,800 global sanctions and person-in-public-life lists, with more than 5M names and growing. Its databases update multiple times per day, so the data stays current.
SafetyNet Lite finds and highlights pertinent information automatically, so nothing depends on the end-user spotting it. Profile reports print to PDF and store securely in the cloud. Being cloud-based, it needs no local hardware or IT support.
What is SafetyNet EDD?
A cloud-based enhanced due diligence cognitive search that uses AI research from IBM Watson, Amazon, Google and Microsoft to create a Joint Artificial Intelligence Engine (JAIE) capable of conducting checks at a quality, depth and speed beyond what human experts achieve on their own — analysing information the way an expert does, at hundreds of millions of pages per second.
SafetyNet EDD combines SafetyNet Lite with a multilingual cognitive search engine that scans the internet in real time, globally and locally, for:
- court cases
- criminal registries
- government records
- curated news sources
- image files
- and more
It analyses data on the fly, keeping profile reports as accurate and current as possible. When it locates relevant information it highlights it, summarises it and draws out key insights — letting end-users run deep dives with SafetyNet doing the heavy lifting and the end-user adding their own notes. Reports can be produced autonomously within seconds.
What is SafetyNet Enterprise?
A hybrid cloud enhanced due diligence cognitive search tool that gives an organisation its own private copy of SafetyNet EDD running on dedicated hardware in the cloud. The hybrid design allows companies to securely include their private data in SafetyNet EDD’s searches.
What is SafetyNet Safe City?
A hybrid cloud enhanced due diligence and investigative tool built specifically for law enforcement and military use. It combines SafetyNet EDD Enterprise with Facial Search and Visualize Connections.
Facial Search is a reverse facial search tool that takes an unidentified image of a person and locates them within an image database with a high degree of accuracy. Visualize Connections is a cognitive link analysis tool that graphically displays the connections surrounding a subject-of-interest, drawn from both structured and unstructured data.
What is SafetyNet Developer?
It gives companies the ability to monitor tens, hundreds, thousands, or hundreds of thousands of data subjects simultaneously for risk, with that information delivered directly to third-party applications.
SafetyNet Developer provides direct access to SafetyNet EDD through simple but powerful APIs, giving organisations around-the-clock enhanced due diligence monitoring of their entire client base. It comes with an API wizard to help developers get started quickly.
Searching
4 questionsWhat is a Sanction Lists & PEP Lists Search?
A search for a subject-of-interest within SafetyNet’s database of over 5 million records of high-risk individuals — taken from more than 1,800 global sanction lists — politically exposed persons (PEPs) and persons in public life (PIPs).
What is an Enhanced Due Diligence (EDD) Search?
A SafetyNet search on a subject-of-interest that includes scanning the internet in real time, at global and local levels, looking for:
- court cases
- criminal registries
- government records
- curated news sources
- image files
- and more
EDD searches performed with SafetyNet EDD Enterprise may also include results found within the end-user organisation’s digital files.
Why should I perform an EDD search?
An EDD search takes into account data on a subject-of-interest that may not appear on sanction or PEP lists. It also increases the probability that you hold the most up-to-date information available on that subject.
How can I fine-tune my EDD searches?
Alongside the subject-of-interest’s name or term, up to five keywords can be added to an EDD search to refine the results. Some results can be sorted on specific criteria, which helps identify key information quickly.
Reports & history
7 questionsHow do I generate a report?
Complete either a Sanction Lists & PEP Lists Search, an EDD Search, or both. On completion SafetyNet offers the option to generate a report containing everything you selected along with your summary notes.
For an autonomous report — one completed by SafetyNet’s JAIE engine — the report includes the information the engine selected together with its own summary notes.
Can I print the report?
All SafetyNet reports are generated as PDFs, so they print from any application that supports the format.
Where are reports stored?
In a secured cloud database, under the account of the report’s owner.
How long will the report be stored?
Reports are stored for as long as the report owner’s account remains active.
Can I download the PDF report at any time?
Yes. All reports are held in the Reports section of SafetyNet, where the owner can view and download them at any time.
Can I perform the same search again?
Yes. The results within a report can be refreshed at any time from the Reports section by the report’s owner.
What is the difference between the History and Reports sections?
History shows every search the end-user performed, including those that never produced a report. Reports contains only the reports that were generated.
Plans & subscription
3 questionsWhat’s the difference between the plans?
Every plan includes SafetyNet Lite. SafetyNet EDD and SafetyNet EDD Enterprise add EDD search capabilities; Enterprise also comes with dedicated server(s) in the cloud and a private copy of SafetyNet EDD, and can include an organisation’s digital files in an EDD search.
SafetyNet Safe City is built for law enforcement and military organisations, bundling SafetyNet EDD Enterprise with Facial Search and Visualize Connections. SafetyNet Developer gives third-party applications API access to SafetyNet EDD. Full detail is on the Plans page.
Can I change my plan?
Yes — contact our Customer Support team and they will arrange it.
Can I cancel my subscription?
Yes. Cancel from the Plan Details page, and a customer service agent will contact you to process it.
Account, support & terms
7 questionsCan I change my phone number?
Yes, under Username and Contact Info. Each time the number on an account changes we re-verify it for security reasons.
What channels of support do you offer?
Email, live chat and video conference support, available to all customers.
How can I contact Customer Support?
Free of charge through the live chat app at the bottom right of every page on SafetyNet.ai.
How can I sign up for a new account?
Through our sales team — get in touch here.
Why do I have to wait before my account is activated?
We verify every customer so that only you can reach your data. Once verification completes, your account is activated.
Can I share my account with others?
No. Your account is personal and its details should not be shared with anyone else.
Where can I find your terms of service?
Our Terms and Conditions are available from the footer of every page, and from Customer Support on request.
Industries
Who SafetyNet is built for
From the regulators setting the requirements through to the firms meeting them.
Regulators & agencies
- Financial Regulators
- Investment Promotion Agencies
Financial institutions
- Banks & Credit Unions
- Financial Services Firms
Professional services
- Legal Firms
- Accounting Firms
- Corporate Services Firms
Other regulated sectors
- Real Estate Firms
- Travel Agents
- Software Developers